Highlights how Austin Radiological Association automated their radiology billing workflow by utilizing an HL7 interface engine
Many radiology practices are focusing on various radiology workflows to understand how to improve turn around times or increase efficiencies. Austin Radiological Association (ARA) focused on their billing workflow and highlighted their approach and success in a recent article entitled ARA Floats an Automated Billing Process… And Inhales.
In the imagingBiz.com article, ARA discussed the old process and stated “We would touch each radiology report approximately six times to manually key demographics and charge transactions into the billing system.”They went on to describe the completely manual nature of their billing workflow that involved lots of people, pens, and paper.
By focusing on the workflow and determining best practice approach on how to automate it, ARA implemented anew way to deal with the billing process that has delivered big benefits. The primary benefits center around reduction of errors, expedited posting of revenues, and a leaner approach to getting the work done.
The technology applied to the workflow included a document scanning and storage application and an HL7 integration engine. Once the information is in a database, ARA will “push it through our interface engine, convert it to an HL-7 message, and upload it into our billing system.”
ARA is one of our customers. The article highlights, nonetheless, how a radiology workflow can be automated to drive real results. For additional information, please read a customer case study (PDF).
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