Healthcare, once defined mainly by technology and quality of care, is suddenly being redefined by this patient-first approach.
To put it simply, patient engagement is the new hard currency in healthcare. And the effect it will have on our industry will be vast.
This means measurable patient-first approaches that are value-based, reliable and sustainable.
Including new business models that rely upon delivering better service and a better patient experience.
To make it happen, providers must focus on the patient, namely, what they think and how they feel.
Changing mindsets. Focusing on communication and collaboration.
The result? Happier patients. Compliant patients. Engaged and productive healthcare teams. Dramatically improved outcomes all around.
Patient engagement delivers better health and healthcare.
I invite readers of this blog to explore this topic with me at this week’s #HITsm TweetChat. I hope to bring the unique perspective of an artist who is dedicated to culture change. What changes need to occur in healthcare to effect needed culture changes that will foster an environment where patients want to be engaged in their care?
I look forward to your views on Friday’s chat.