Healthcare CIOs who want to distinguish themselves spend much time and attention on creating a compelling user experience. A CIO never wants to be relegated to a second-tier position of simply providing care and maintenance support for others. In today's digital world, it's ...
[#HITsm Chat 5.20.16] Usability Gaps in Health IT
Moderated by Bennett Lauber, Chief Experience Officer, Usability People, LLC Topic: Usability Gaps in Health IT Follow Bennett Lauber Tweet #HITsm Participate on Twitter by tweeting at us & our participants using the hashtag #HITsm – every Friday, 11 am CT. Topic 1: ...
EHR antagonism needs a new narrative
The culture war between those with clinical backgrounds and those without needs to simmer down. The bottom line is that American medicine is facing a long, hard road of transformation, and not every good idea is going to come from one place. The most potent sources of innovation, ...
Experience Design in Health Care: A New Imperative
Patient engagement is a potent therapeutic, but how is engagement related to a core tenet of healthcare's Triple Aim: Patient experience? For that, let's take a quick look at user experience (UX) design in software. Software's Triple Aim We've all had the experience of ...